TESTS
Internet Speed Tests
Download = getting stuff from the internet. Downloading
your emails, jokes, YouTube videos etc
Upload = When you are sending stuff TO the internet. SENDING emails, uploading photos to Costco for printing etc. Both are important.
- Telus
8mb download speed test This is a
good, general download test.
Click SAVE, Save
the file to anywhere, Make sure that the “Close this Dialogue box” is NOT
checked.
When the file completes, read the
TRANSFER RATE number in KB/Sec
The number
should be like:
|
Connection type: |
Telus 1.5mb |
Telus 2.5mb |
Telus Enhanced 3.0 |
Telus Extreme 6.0 |
|
Speed |
158 KB/Sec |
263 KB/Sec |
315 KB/Sec |
630 KB/Sec |
|
Connection type: |
Shaw High Speed 5.0 |
Shaw Xtreme 10 |
Shaw Nitro 25 |
|
Speed |
555 /Sec |
|
|
- Nucleus SpeedTest
- Shaw Speed Test
- TestMy.net Download Smart speed test
- TestMy.net Upload Smart speed test
- Bandwidth Place Speed Test
- DSL Reports Speed Test
- SpeakEasy
Speed Test
Write down or PRINT out your results for
comparison. If you print the tests, the date will print at the bottom of the
page. Write down the time also.
If your speed is slow,
working through Tech Support (numbers below) if often a very challenging
experience. First,
they will have you shut down as below, then, if not solved,
they generally will do their best to blame the rest on your equipment.
Telus will want to send you out a new “all in one”
unit, such as a 2-Wire or a Siemens (after you sign up for another contract).
Don’t go there. If you already have a Dlink or
Linksys Router, have Telus send you a new “Thompson
Speed Touch” modem ONLY. This
is a blue box about the size of a cigarette pack. Make sure that the plan you
are on is the new Telus plans: Enhanced (usually same
$$) or Extreme (for more $$).
How to Resolve Internet Connection
and/or Speed Issues
AKA: Power Cycle your equipment
This is the no shortcut, full, best way to get things going.
Completing these steps will often save the dreaded call to your Internet
Service Provider (ISP).
You might as well do this now,
because, when you call your ISP, they will have you do this first anyway.
You will shut down everything, unplug everything, wait 10 minutes, plug back in, and then re-start everything.
IN THIS ORDER:
1) COMPUTER: Shut down your computer: START button > Turn off Computer >
Turn OFF
2) Once the computer has shut down, Unplug it (fat black power cable on the
back of the computer), then hit the power button on the computer (when
unplugged)
3) ROUTER: Unplug the power cable (usually small black wire) from your ROUTER.
The lights will go out.
4) INTERNET MODEM: Unplug the power cable (usually small black wire) from your
MODEM. The lights will go out.
5) IMPORTANT: WAIT 10 MINUTES with everything
unplugged.
6) INTERNET MODEM: Plug the power cable (usually small black wire) into your
MODEM. The lights will start to flash as the modem regains the internet
connection.
7) WAIT about 2 minutes for the internet modem to get and stabilize a
connection.
8) ROUTER: Plug the power cable (usually small black wire) into your ROUTER.
The lights will start flashing
9) WAIT about 2 minutes for the Router to get and stabilize a connection.
10) COMPUTER: plug in your computer and restart the computer.
11) WAIT about 6 minutes for the Computer to get up, all start up programs
FULLY loaded, and stabilize a connection.
12) Retest the internet connection by using one of the above tests.
The reason you UNPLUG and WAIT, is that electronic equipment has
CAPACITORS inside. These are little devices that store electricity.
If you do NOT unplug and WAIT, the capacitors do not fully discharge,
and could keep enough power in the devices to VOID any positive results from
the full re-boot. The Gremlins in your system will still be hiding in those
capacitors.
Phone #”s
- Telus
Residential ADSL 310-8324
High speed, Internet Technical Support
> Agent
- Telus Business ADSL 1-888-977-9898
- Shaw 403-750-6000
- Nucleus Main 403-209-0000,
Technical Support 403-509-4960
Internet Service Plans
Telus Residential Plans
- Telus Business Plans
- Shaw
Residential Plans
- Shaw
Business Plans
- Nucleus
Home Plans
- Nucleus
Business Plans
SUMMARY: As of
August 1, 2009
“Lite” plans
from ANY provider are NOT recommended.
|
Service |
Price/Month |
Download Speed (Up to) |
Upload Speed (Up to) |
IP’s |
|
Telus Enhanced 3.0 |
$25.95 + (1yr contract) |
3.0 Mbps |
640 Kbps |
2 dynamic |
|
Telus Extreme 6.0 |
$30.95 + (1yr contract) |
6.0 Mbps |
1 Mbps |
2 dynamic |
|
Telus Office |
$71.95 |
3.0 Mbps |
1 Mbps |
2 dynamic |
|
Telus Server |
$96.95 |
3.0 Mbps |
1 Mbps |
2 static |
|
Telus Server Elite |
$166.95 |
4.0 Mbps |
1 Mbps |
5 static |
|
Shaw High Speed |
$29.95 > $40.95 |
5 Mbps |
512 Kbps |
2 dynamic |
|
Shaw Xtreme |
$39.95 > $50.95 |
10 Mbps |
1 Mbps |
2 dynamic |
|
Shaw Nitro |
$93.00 > $101.95 |
25 Mbps |
1 Mbps |
2 dynamic |
|
Shaw Entrepeneur |
$49.95 |
5 Mbps > 10 Mbps |
512 Kbps > 1 Mbps |
2 dynamic |
|
Shaw SOHO |
$67.95 |
5 Mbps > 10 Mbps |
512 Kbps > 1 Mbps |
5 dynamic |
|
Shaw Business |
$165.95 |
5 Mbps > 10 Mbps |
512 Kbps > 1 Mbps |
1 static and/or 8 dynamic |
|
Shaw Server Connect |
$299.95 |
5 Mbps |
2 Mbps |
1 static and/or 7 dynamic |
|
Nucleus Personal 3.0 |
$29.95 |
3.0 Mbps |
640 Kbps |
2 dynamic |
|
Nucleus Personal 3.0 Plus |
$34.95 |
3.0 Mbps |
640 Kbps |
2 dynamic |
|
Nucleus Personal 6.0 |
$39.95 |
6.0 Mbps |
1 Mbps |
2 dynamic |
|
Nucleus Business 3.0 Lite |
$54.95 |
3.0 Mbps |
640 Kbps |
2 dynamic |
|
Nucleus Business 3.0 |
$79.95 |
3.0 Mbps |
1 Mbps |
2 static |
|
Nucleus Business 6.0 |
$159.95 |
6.0 Mbps |
1 Mbps |
2 static |
|
Platinum Wireless |
|
|
|
|
|
Xplornet Wireless |
|
|
|
|
Online Virus Scans
Antivirus, Malware, Spyware, crapware removal software
- AVG Free Edition Virus Software (AVG Anti-Virus Free Edition is only available for single computer use for home and non commercial use.)
- Malware Bytes – Clean up software
- Spybot Search & Destroy – Clean up software
- Ad-Aware – Clean up software
Download tests from my Server
- 8 Meg
- 20 Meg
- 50 Meg